First Article http://www.businessweek.com/magazine/content/07_24/b4038409.htm?chan=search Home Depot Response: Lack of employee involvement If employees weren't involved in the process improvement process, they missed the point.  One of the core tenants of Six Sigma is a cultural shift to empower employees to improve the company.  ...

So I have been doing a lot of research in the past well the past 2 years or so.  IT really appears that process automation is making a huge push into the main stream.  Competitive differentiators are going to be more about  “the process” especially as more of the products become commoditized.  Process is going to become more ...