First Article http://www.businessweek.com/magazine/content/07_24/b4038409.htm?chan=search Home Depot Response: Lack of employee involvement If employees weren't involved in the process improvement process, they missed the point.  One of the core tenants of Six Sigma is a cultural shift to empower employees to improve the company.  ...

Six Sigma is a system of practices originally developed by Motorola to systematically improve processes by eliminating defects which are defined as units that are not members of the intended population.  Six Sigma has two key methodologies: DMAIC and DMADV. DMAIC is used to improve an existing business process. DMADV is used to create new ...