My K2.Net 2003 process using Web service call have worked perfect for months, now when the number of instances (I believe this is the issue) have increased to over 5000 things behaves unexcpectly. Task runs forever and I cannot get the reports to work for this process. Other K2 process with a lower number of instances works fine and also the report tools works.

error form the K2.net report side (http://../k2v3/Workspace/Report.aspx):

There was a problem retrieving the data for the specified report and template please review the report, or make sure that the template exists.

 

Someone that have the same problem or a solution for this.

 

Regards

Svein ove

It is possible that the number of instances is causing the Reporting components to timeout - although 5000 instances is not that much.  It should have no bearing on the running process instances though.

I would recommend opening a formal Support Ticket for this.

Regards,

Ockert

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The statements and opinions made in my postings are my own, and do not reflect the opinions of SourceCode Technology Holdings, Inc. or its subsidiaries. All information is provided as is with no warranties, express or implied, and grants no rights or licenses.

Hi Svein,

I hope you're well. I agree with Ockert, this shouldn't occur and our Support Team would be the best point of contact. I am the Technical Specialist assigned to your region and account, if you have any queries, please contact me directly on seb@k2.com.

Cheers,

Seb

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Sebastien Garrioch [Technical Specialist - K2 Europe]
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The statements and opinions made in my postings are my own, and do not reflect the opinions of SourceCode Technology Holdings, Inc. or its subsidiaries. All information is provided as is with no warranties, express or implied, and grants no rights or licenses.